Free information on ISO9001:2000

What is in the Quality Handbook?

When you get our free ISO9001 info, we will also e-mail you five free techniques about designing and implementing your quality management programme for example:

flexibility in your procedures

creating things easy

involving your individuals

choosing your auditors

getting value from ISO9001:2000

Implement only one of our quality management suggestions to save time, effort and make your enterprise more lucrative.

You most likely already know the benefits of businesses being ISO9001:2000 registered: it's easier to gain contracts with large organizations, your processes work better, your staff become more customer focused. The bottom line is, for the majority of, profits boost. Sometimes though, the costs involved in gaining registration only seem too high. Supposing there was a way of gaining ISO9001:2000 with no incurring large fees?

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What is Total Quality Management?

ISO 9001:2000 registered companies operate in accordance with independently assessed and monitored written procedures to make certain the business delivers the service or items the client expects. Thus the client of an ISO 9001:2000 company is assured that he shall be provided with a top quality service; this gives rise to the term Quality Assurance.

An ISO 9001:2000 registered company is obliged, as part of it is registration, to make certain customer satisfaction by pro-actively seeking feedback from it is customers. Such procedures provide benefit to the ISO 9001:2000 company since it's able to make certain that it's delivering great services. The requirements of ISO 9001:2000 also be certain that the business’s internal procedures are regularly assessed and optimised. However, the requirements of ISO 9001:2000 just apply to those processes that impact on the client. Other internal processes for example accounts or human resources aren't covered.

Total Quality Management (TQM) is the application of the principles of Quality Assurance as set out in ISO 9001:2000, to all aspects of the business. This provides opportunities to make sure that all departments of an enterprise are optimised and deliver the service expected in under the business. Like ISO 9001:2000, Total Quality Management is a process of continual improvement that requires setting standards and getting things right first time, each time.